Help and answers

Answers about launching, pricing, badges, VAT and your account. Can't find it? Use the help button on any page to ask our assistant or send a request to our team.

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Developers

• How do I use the API or connect an AI assistant?

  Access launches and listings via REST API or connect your AI assistant over MCP to search and manage listings.

Badges and links

• How to display your badge and get your link followed

  Show our badge on your website to publish your free listing. The link may become dofollow based on your domain strength. A free listing also needs a complete founder profile.

Community

• What is the billboard and how do I join it?

  The billboard is a separate paid leaderboard ranked by contributor money, not votes. You choose your contribution amount.

• How are launches ranked on Alternative Biz?

  Three leaderboards rank launches by votes, paid contributions or domain authority. Top performers each week get Launch of the Week badges.

• How do votes work on Alternative Biz?

  Sign in to vote on live launches. One vote per listing per person; your own launches need a prior vote elsewhere first.

• How do I review, comment and build influence?

  Write and reply to reviews, comment on launches, follow founders, and earn influence through community participation.

Your account

• How do I claim and verify my company listing?

  Prove you control your company's domain to become the owner and get the Verified badge.

• How do I edit my listing after it goes live?

  Change any field in your listing; edits appear immediately when you save.

• How do I manage emails and close my account?

  Control your notices, update your sign-in address, or delete your account and data.

• Set up your notification channels and frequency

  Choose where to receive notices—email, Telegram or Slack—and whether you want them instantly, daily, weekly or not at all.

• Founder profile: what it needs and when a listing waits

  Profile fields, the hold on free listings, and why a paid launch is not held.

• Find what you need in your Alternative Biz account

  Your account has separate pages for listings, team, billing and settings. Here's what each one does.

• How do I upload or change my logo and screenshot?

  Upload, replace or delete your logo, and manage the homepage screenshot on your listing.

• How do I update a listing across other sites?

  When your company is listed on multiple launch and discovery sites, one save updates them all in each site's own voice.

Pricing and payments

• Multi-site bundle or done-for-you listing?

  List your product across other launch sites with a bundle you manage, or pay us to handle it all.

• What is the Editorial founder feature?

  A paid article about your founder story, edited and featured on Alternative Biz.

• Refunds on Alternative Biz

  How refunds work on Alternative Biz, what happens when a listing is taken down, and your statutory rights.

• What does a Featured launch spot do?

  Featured is a paid placement in the Featured spot on the homepage for 7 days. It does not change votes or rankings.

• What does each product cost on Alternative Biz?

  Pricing for launches, profiles, reviews and ads on Alternative Biz, plus how payment and tax work.

• Where is VAT added and how do I find my invoice?

  VAT appears on checkout. Enter your VAT number to reverse-charge if you're an EU business. Invoices are emailed and stored in your account.

• How does the Product review work?

  The paid Product review is a commissioned long-form write-up of your product, published on its own page and kept separate from community votes and rankings.

• Where do I enter a promo code?

  Apply codes in your cart, see what they reduce, and claim gifts and offers sent by our team.

• How do I sponsor a listing on Alternative Biz?

  Book a Sponsored slot on the homepage, category page or weekly newsletter. One sponsor occupies each slot at a time, with queuing if it's taken.

Launching

• How do I add extra categories to my listing?

  Your listing appears in one main category free. Pay $5 to add up to 3 more.

• Free listing or paid launch on Alternative Biz?

  Compare what you get with a free listing versus a paid launch, and when to upgrade.

• How to relaunch your listing and keep votes

  Move your listing to a later launch week and retain the community votes it has earned.

• How do I move my launch to a different week?

  Switch your booked launch to another week, with limits depending on whether you paid or used the free queue.

• What are profile sections and what does 'locked' mean?

  Free listings lock four sections until you pay. Here's what each section contains and how to unlock them.

• How do I upgrade a free listing to a full launch?

  Switch your free listing to paid. What it costs, what you gain, and how to buy it.

Using the site

• What does the domain age checker show?

  The free domain age checker reveals a domain's registration record from the public registry, updated weekly on each listing.

Getting help

• How to get help on Alternative Biz

  Use the help button to search articles, chat with AI, or contact our team. We reply by email during office hours.

Getting started

• How do I get my product live on Alternative Biz?

  Submit your site, complete your profile, choose a plan, and go live during a launch week.

• How do I browse Alternative Biz?

  Search, browse by week or category, compare products, follow founders, read guides and sign up for email updates.

General

• Adding a monthly revenue figure to your listing

  Revenue you report yourself, for one calendar month, in US dollars - labelled as such wherever it shows.

• Your founder story: write it, publish it, see it on your listing

  Write one story per product at Account > Founder story. Co-founders each write their own.

• Your product videos

  Paste one link and your video plays on the listing. Here is how to change or remove it.

Still stuck? Contact us. Our team works Mon-Fri 08:00-20:00 UTC and answers every request by email.