Where is VAT added and how do I find my invoice?
VAT appears on checkout. Enter your VAT number to reverse-charge if you're an EU business. Invoices are emailed and stored in your account.
Updated
VAT on checkout
Prices shown are before VAT. The amount owed appears on the payment page, so you see the total before you commit.
VAT is added based on where you are:
- UK customers pay 20% UK VAT
- EU businesses with a valid VAT number avoid VAT through reverse charge
- EU consumers pay VAT at your country's rate
- Everywhere else, no UK VAT applies
Using a VAT number
If you're an EU business, enter your VAT number at checkout or later in /account/billing. The number is checked against the VIES register at the moment you enter it. If VIES cannot confirm it then, VAT will be charged and you'll be told. You can update it in your account any time.
Finding your invoices
Invoices are issued by Zinn Digital® Ltd and emailed to you after payment goes through. Download them anytime from /account/invoices as PDFs. Credit notes are stored there too.
Questions people ask
- When do I see the VAT amount?
- On the payment page, before you pay. Prices listed elsewhere are before VAT.
- I'm an EU business. How do I avoid VAT?
- Enter your VAT number at checkout or in /account/billing. It must be valid in VIES. If it can't be confirmed at that moment, VAT is charged.
- Where do I download my invoice?
- Go to /account/invoices. All invoices and credit notes are there as PDFs.