Where do I enter a promo code?
Apply codes in your cart, see what they reduce, and claim gifts and offers sent by our team.
Updated
Applying a code
Find the 'Have a code?' field in your cart at /cart, type it in and select 'Apply code'. The discount shows straight away in the cart and remains visible at checkout. You can drop it in the cart if you change your mind.
What codes reduce
Codes work as either a percentage off or a fixed amount off. The reduction comes off before VAT is calculated; VAT then applies to your new, lower price.
Some codes only work on certain products or have limits—either a number of times they can be used or an end date. If yours doesn't match what's in your cart, the cart will flag this.
Billboard contributions can't be discounted because billboard ranking is based on actual contribution.
If an item already has a gift or offer attached, a code won't stack on top of it.
Gifts and offers from us
Our team sometimes sends you a product free or at a reduced price. You'll get an email with a link, and it'll also appear in your account at /account/gifts once you sign in.
- Free gifts are added straight to whichever listing you choose, and work just like a purchase.
- Reduced-price offers go through your normal cart and checkout, charged at the price we've set plus VAT where applicable.
- Expiry dates may apply. Check next to the gift—if one exists, use it by then.
If you don't have a listing yet, add your product at /submit first, then return to claim the gift.
Questions people ask
- Can I use a code on a gift or offer?
- No. Once an item has a gift or reduced-price offer, a code won't apply on top.
- What if my code doesn't work?
- The cart will tell you why—it may be limited to different products, already used up, or past its end date.
- Do I need a listing to claim a gift?
- Yes. If you haven't added your product yet, do that at /submit, then sign in to /account/gifts to use it.